FAQ

FAQ

Find All Your Answer

Can I cancel my subscription anytime?

Yes, you can cancel at any time. You will not be billed for the next billing cycle. Please note that no refunds will be issued for the current billing cycle.

Can I get a refund if I stop using my current subscription?

We do not offer refunds unless our system is unusable for an extended period. In the case of technical failures resulting in more than 48 hours of downtime, we may consider a partial refund at our sole discretion.

When I upgrade my account, do I need to pay the full subscription fee for the upgraded plan?

No, you only need to pay the difference between your existing plan and the upgraded plan.

For example, if your current plan is $150/month and you upgrade on the 11th day of the month to a $240/month plan, you have a balance of 20 days (equivalent to $100). The cost for the new plan for the remaining 20 days is $160. Therefore, you need to pay only $60 to upgrade for the rest of the month. From the next month, you will be billed $240.

Can I upgrade or downgrade my subscription anytime?

You can upgrade your subscription immediately. However, downgrades will take effect after the current month’s subscription period ends.

How can Idiotime increase productivity?

Unlike other tools that focus on monitoring employees, Idiotime encourages employees with features like daily rankings and highlighting top performers. These small but impactful features add significant value to the work environment. By providing consolidated reports and tracking records to management, as well as motivating staff, Idiotime helps boost productivity.

For what types of organizations is Idiotime suitable?

Idiotime application is perfectly suitable for any organization where there is a need for a desk based Job.

What operating systems does Idiotime support?

Currently, it does support Windows & Linux systems to track all activities. MAC os related work is in the testing phase. It will be released soon.

Can I use Idiotime for Free?

Yes, you can use Idiotime for free during the 15-day trial period, which may change from time to time.

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